Let's explore whether I'm the right match for your organization
I have always enjoyed writing, ever since I learned to string words together to tell a story. Like many young writers, I chose a “safer” career path to begin with and worked in TV production, and then in corporate communications. But eventually working with words became my career.
I have become a plain language specialist thanks to my strong background in non-fiction writing for a variety of clients with complex information to share. I'm also a non-fiction author of four books. I love the way that writing a book lets me dive into a topic fully and get readers excited about it too.
I enjoy helping organizations clarify their writing and connect more powerfully with their audiences. I've tackled everything from grant submission forms to tax credit guidelines, from newsletters to websites. It's especially satisfying to teach teams how to write more clearly themselves, because so many people feel overwhelmed in front of a blank screen.
My home base is in Toronto, Canada, but I spent seven years living in beautiful Wellington, New Zealand. Living in another country was an excellent way to gain perspective. It has helped me to see different points of view, and to realize that I can never make assumptions about what is “normal” or “common knowledge” to others. This has been very useful in my work.
I work at my home office, steps away from the shores of Lake Ontario. My interests include hiking, cooking and baking, dogs, fitness and nutrition, and travel.
Michelle's knack for simplifying even the most intricate topics into clear, engaging content is truly remarkable. ... She's a plain language expert, making complex concepts understandable and interesting for readers. What sets her apart is her experience in guiding organizations toward improved communication practices, offering invaluable support in both content creation and training sessions to her clients. – Sarah Nixey, former Managing Editor, ITFO Communications
To state it plainly, Michelle Waitzman is a dream to work with. In collaborating with us on a major web content update with many moving parts and people, she kept things organized and advancing. Her thoughtfulness ran throughout the process, from proactive problem-solving and providing the right updates at the right time, to critically implementing her immense plain language expertise. – Kristi Green, Communications Manager, College of Nurses of Ontario
Her writing and editing skills are high quality; she can calmly tackle any project or situation, and she has a keen eye for detail that enables her to predict and prevent potential issues. – Amy Holmes, former Manager of Marketing & Communications, Dentons Canada LLP
Michelle works with a precision, focus and clarity that are immediately recognizable in her work. Her service commitment is such that you can set your watch by her. - Martha Hartwick, former Director of Business Development and Marketing, Miller Thomson LLP