Those important documents that are so hard to write?
Use my expertise to get them finished and make them work for you.

I'm here to make your documents clear, helpful, and easy to use. Let's make even the most complicated topics easy for your audiences to understand.

Creating or updating policies, agreements, websites, guidelines, manuals, forms and other important tools for your organization can feel like an overwhelming task. Even seasoned writers can struggle to know where to begin. And there are always more urgent tasks getting in the way.

Outsourcing your writing and editing work to a plain language specialist ensures that the new documents will fulfill their purpose and support your work. Whether you need to remove the jargon and wordiness from a document, or start a whole set of policies from scratch, I will work with your internal subject matter specialists to provide clear, effective writing.

get writing support

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Writing 

Is your message getting through? I use clear, easy-to-understand language to get ideas across to their intended audience. I've written about complex subject matter like immigration, law, health care and computer science, bringing important information to those who need it. I've also written about a broad range of popular subjects, including travel, camping, wellness, and pets. Whatever the topic, I write about it in an engaging and professional way to help my clients succeed.

Contact me to talk about your writing projects and find out whether I'm the right specialist to help get them done.
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EXTERNAL

• customer service templates
• case studies and white papers
• reports
• articles
• ​media releases
• brochures​

DIGITAL

• website content
• ​e-newsletters
• ​email templates
• thought leadership
• news stories
• blog posts
• social media

FUNCTIONAL

• style guides
• policies
• staff manuals & onboarding
• agreements
• forms
• guidelines
• ​strategic plans

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Editing

Do you want your documents to connect better with their audiences? I rewrite and edit using plain language techniques to get your message across clearly and have a stronger impact on readers. Plain language editing can also save you and your organization time and money by making your messages and policies clear to users. I provide rewriting, structural editing, and copy editing services to add structure, clarity, and consistency to your drafts and documents. Here's how each service can help.

REWRITING

• Help you to refine your message and target it to the audience you want to reach.
• Replace jargon and complicated language with plain language.
• Develop an appropriate "voice" for your professional communications.
• Approach writing from the reader's point of view to avoid making assumptions.

STRUCTURAL EDITING

• Organize your ideas so that they flow well and make sense to readers.
• Structure your writing so that your message is clear and your points are strong.
• Get rid of unnecessary repetition or weak statements.
• Eliminate mistakes and contradictions that could make you appear less knowledgeable.

COPY EDITING

• Create consistency in style throughout your document, even if several different writers have worked on it.
• Correct grammar, punctuation, and spelling.
• Eliminate clichés, jargon, and inappropriate language.
• Format headings, titles, callouts, and other elements consistently.
• Clarify confusing or conflicting information.