Plain language training

Imagine a team that writes with confidence and clarity.

Learning to write using plain language techniques will:

improve your team's productivity and efficiency
reduce mistakes and misunderstandings
build trust with your key audiences
reduce inquiries and complaints
focus on your strategic goals

I offer in-person and online coaching, training, workshops, and webinars to help your team communicate clearly.

If your organization is committed to improving your communications through plain language but don't know where to start, I can take you through the process.

Hiring a plain language writer for a project is a fast solution, but teaching plain language skills to your staff can transform the way you work and empower your whole staff – not just the "writers."

BOOK A TRAINING DISCUSSION

Improve your emails, websites, presentations and other communications. I offer hands-on training and webinars on topics related to plain language and effective communications. If your organization would like to arrange consulting, seminars, workshops or presentations on a specific topic, tailored to your needs, please contact me to discuss options.

Learn more about:

using plain language to communicate complex information to non-experts
clarifying your internal communications to reduce staff errors and save time
making clear communication a priority across your organization
simplifying your forms, guides, manuals, and contracts
targeting your content to your main audiences
creating highly effective emails that save you time and money
writing and editing for spoken word, such as videos, presentations and speeches
transforming jargon and wordiness into strong, effective text

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A pink icon representing three people around a table. There are two speech bubbles with lines in them representing communication.

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FOR LEADERSHIP

Plain language works best when there is buy-in at the top level. A leadership training session will:

explain how plain language improves efficiency and generates savings
provide an overview of what a plain language workplace looks like
discuss the role of clear communication in building trust with clients, regulators and other key audiences
improve communication with the board

FOR COMMUNICATIONS TEAMS

The communications team is your content powerhouse. Even the strongest writers can benefit from learning plain language skills.
I offer:

hands-on workshops built around your own content needs
specialized webinars and presentations on writing presentations, newsletters, reports and other challenging formats

workshops to create or improve your in-house style guide to create consistently clear communications throughout the organization
instruction on user testing to help your team understand how audiences use and respond to their content

FOR ALL STAFF

Everyone in your organization is a writer, whether it's emails, reports, papers, job descriptions or any other everyday task.
Plain language training helps staff gain confidence in their writing and become more effective and efficient writers.
I offer:

workshops that provide an overview of plain language and how to use it in their writing
webinars or presentations on writing better emails to reduce confusion and save time
team workshops on topics like designing clear forms that are easy to complete, writing job postings that make sense to outsiders, writing clear policies and more

From small teams to international conferences, I can tailor training for any audience. Whether you need a one-hour presentation or a multi-day workshop, I will work with you to customize the content so it's immediately useful for attendees.

My online training is engaging and interactive. If your team is scattered, this is a great way to bring them together and get them communicating with confidence to their audiences and each other.